# Misleading password requirement for Mt. Collins BMC

**URL:** https://community.amperecomputing.com/t/misleading-password-requirement-for-mt-collins-bmc/708
**Category:** Q&A
**Created:** [April 23, 2024, 2:09am UTC](https://community.amperecomputing.com/t/misleading-password-requirement-for-mt-collins-bmc/708 "2024-04-23T02:09:50Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![caizixian](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.amperecomputing.com/caizixian/32/518_2.png) [@caizixian](https://community.amperecomputing.com/u/caizixian)
#### Post date: [April 23, 2024, 2:09am UTC](https://community.amperecomputing.com/t/misleading-password-requirement-for-mt-collins-bmc/708/1 "2024-04-23T02:09:50Z")

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I’m trying to set up a 2U Mt. Collins NVMe system with firmware version 0.32.211101.

I can log into the BMC, but if I try to change the default password via the web UI, I get error  
`Server error encountered. Error in modifying user [code: 1246]`. After trial and error, it seems to be the case that I need special characters in the password.

However, the password requirements just says special characters are allowed.

> - Name must be a string of 1 to 16 alpha-numeric characters.
> - It must start with an alphabetical character.
> - It is case-sensitive.
> - Special characters ‘-’(hyphen), ‘\_’(underscore), ‘@’(at sign) are allowed.

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### Author: ![dneary](https://avatars.discourse-cdn.com/v4/letter/d/47e85d/32.png) [@dneary](https://community.amperecomputing.com/u/dneary)
#### Post date: [April 23, 2024, 9:55pm UTC](https://community.amperecomputing.com/t/misleading-password-requirement-for-mt-collins-bmc/708/2 "2024-04-23T21:55:05Z")

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Interesting! I do not know very much about the constraints on BMC password setting, but perhaps @bexcran knows more and can either let our docs team know about the issue or point you to the right place?

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### Author: ![bexcran](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.amperecomputing.com/bexcran/32/188_2.png) [@bexcran](https://community.amperecomputing.com/u/bexcran)
#### Post date: [April 23, 2024, 10:41pm UTC](https://community.amperecomputing.com/t/misleading-password-requirement-for-mt-collins-bmc/708/3 "2024-04-23T22:41:51Z")

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Is the BMC running OpenBMC, or MegaRAC?

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### Author: ![caizixian](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.amperecomputing.com/caizixian/32/518_2.png) [@caizixian](https://community.amperecomputing.com/u/caizixian)
#### Post date: [April 24, 2024, 2:22am UTC](https://community.amperecomputing.com/t/misleading-password-requirement-for-mt-collins-bmc/708/4 "2024-04-24T02:22:47Z")

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The BMC is running MegaRAC

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### Author: ![bexcran](https://yyz1.discourse-cdn.com/flex027/user_avatar/community.amperecomputing.com/bexcran/32/188_2.png) [@bexcran](https://community.amperecomputing.com/u/bexcran)
#### Post date: [April 24, 2024, 3:44am UTC](https://community.amperecomputing.com/t/misleading-password-requirement-for-mt-collins-bmc/708/5 "2024-04-24T03:44:39Z")

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Sorry, in that case I don’t know about the password requirements.  
Unfortunately I only know about OpenBMC.

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### Author: ![Richard](https://avatars.discourse-cdn.com/v4/letter/r/f0a364/32.png) [@Richard](https://community.amperecomputing.com/u/Richard)
#### Post date: [April 27, 2024, 1:55am UTC](https://community.amperecomputing.com/t/misleading-password-requirement-for-mt-collins-bmc/708/6 "2024-04-27T01:55:10Z")

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Just tried password : Admin123456789) , the password is ok.

The latest BMC for Mt. Collins is 0.45.3, suppose your board is MP version, not DVT, please use the latest version.
