Issues with MP72-HB0

Q&A
1

Hi everyone,

A friend and I are working on a dual-socket server build with two Q80-30s. We aren’t able to get the system to post, unfortunately. We have 2x KSM32RD8/16MRR installed for memory (we plan to order enough to populate all 16 slots once we have the system successfully booting). There’s no VGA output, and the serial output is just printing the same thing over and over again:

20241116_22h05m48s_grim
20241116_22h05m48s_grim1220×952 33.5 KB

There aren’t any errors in the serial console, so we’re a bit stumped on where to go from here. Any suggestions?

2

Did you try with just one CPU installed in socket #0 ?

3

yep, same result unfortunately

4

Can you try accessing the other SOL consoles using ipmitool? e.g.:
ipmitool .... sol activate instance=1
ipmitool .... sol activate instance=2
ipmitool .... sol activate instance=3

There might be errors being reported on the SCP (PMpro/SMpro) console.

1 Like
5

We noticed some physical damage to the motherboard, getting it RMA’d and hopefully that solves the issue, if not then I’ll definitely check the other consoles!

6

I hope that the replacement part fixes the issue! Really sorry to see that you are having the issue.

Dave.