ALTRAD8UD-1L2T: Cannot access OpenBMC WebUI

General Discussion
1

I have a ALTRAD8UD-1L2T which boots and runs OK, but I cannot access the OpenBMC WebUI.

I can ssh into the board using the BMC IPv4 address as described in the board’s manual and then query for the webservice:

root@altrad8ud-1l2t:~# systemctl status bmcweb.service
* bmcweb.service - Start bmcweb server
     Loaded: loaded (/usr/lib/systemd/system/bmcweb.service; enabled; preset: enabled)
     Active: active (running) since Sun 2025-04-06 08:42:08 UTC; 19min ago
TriggeredBy: * bmcweb.socket
   Main PID: 640 (bmcweb)
        CPU: 6.309s
     CGroup: /system.slice/bmcweb.service
             `-640 /usr/bin/bmcweb

I can also do this from my laptop:

$ curl -k https://192.168.88.251/redfish/v1
{
  "@odata.id": "/redfish/v1",
  "@odata.type": "#ServiceRoot.v1_15_0.ServiceRoot",
  "AccountService": {
    "@odata.id": "/redfish/v1/AccountService"
  },
  "Cables": {
    "@odata.id": "/redfish/v1/Cables"
  },
  "CertificateService": {
    "@odata.id": "/redfish/v1/CertificateService"
  },
  "Chassis": {
    "@odata.id": "/redfish/v1/Chassis"
  },
  "EventService": {
    "@odata.id": "/redfish/v1/EventService"
  },
  "Id": "RootService",
  "JsonSchemas": {
    "@odata.id": "/redfish/v1/JsonSchemas"
  },
  "Links": {
    "ManagerProvidingService": {
      "@odata.id": "/redfish/v1/Managers/bmc"
    },
    "Sessions": {
      "@odata.id": "/redfish/v1/SessionService/Sessions"
    }
  },
  "Managers": {
    "@odata.id": "/redfish/v1/Managers"
  },
  "Name": "Root Service",
  "ProtocolFeaturesSupported": {
    "DeepOperations": {
      "DeepPATCH": false,
      "DeepPOST": false
    },
    "ExcerptQuery": false,
    "ExpandQuery": {
      "ExpandAll": false,
      "Levels": false,
      "Links": false,
      "NoLinks": false
    },
    "FilterQuery": false,
    "OnlyMemberQuery": true,
    "SelectQuery": true
  },
  "RedfishVersion": "1.17.0",
  "Registries": {
    "@odata.id": "/redfish/v1/Registries"
  },
  "SessionService": {
    "@odata.id": "/redfish/v1/SessionService"
  },
  "Systems": {
    "@odata.id": "/redfish/v1/Systems"
  },
  "Tasks": {
    "@odata.id": "/redfish/v1/TaskService"
  },
  "TelemetryService": {
    "@odata.id": "/redfish/v1/TelemetryService"
  },
  "UUID": "460b7cc6-4fba-4237-9ee3-299f893cf09f",
  "UpdateService": {
    "@odata.id": "/redfish/v1/UpdateService"
  }
}

from which I understand that the webserver is up and running.

But opening a browser with that address always gives me this:

image
image3434×1024 122 KB

If I curl that address from my laptop, I get a binary file returned.

Maybe I somehow messed up my BMC installation.

How could I factory reset it from this state?

2

I’ve tried doing it through the BIOS, Server Management, Load BMC Default Settings. But I still can’t access the WebUI. Any ideas are welcome!

3

Did you try to upgrade your BMC to latest firmware?

Have you plug the ethernet into right BMC port?

4

How can I upgrade the BMC without access to its WebUI? Looking at https://www.asrockrack.com/general/productdetail.asp?Model=ALTRAD8UD-1L2T#Download it says “Update Method”: “OpenBMC WebUi”.

Yes, I plugged in the ethernet into the right port (LAN RJ-45 Port (IPMI) from the Manual).

5

Yes, it still can use OpenBMC regular update procedure to upgrade BMC

  1. use scp to copy the image file to ALTRAD8UD BMC
    In this case, I used the BMC 3.06.
    ex:
    $ sftp altrad8ud-1l2t_3.06.00.static.mtd.tar root@192.168.1.100:/tmp/images

  2. get the BMC image hash number on the ALTRAD8UD BMC

root@altrad8ud-1l2t:/tmp# cd images/
root@altrad8ud-1l2t:/tmp/images# ls
2bb0fdf8
root@altrad8ud-1l2t:/tmp/images#
  1. Run Update BMC command on ALTRAD8UD BMC, and remember to put the image hash number(2bb0fdf8) to the command
busctl set-property xyz.openbmc_project.Software.BMC.Updater \
  /xyz/openbmc_project/software/2bb0fdf8 \
  xyz.openbmc_project.Software.Activation RequestedActivation s \
  xyz.openbmc_project.Software.Activation.RequestedActivations.Active

After run this command, BMC will run upgrade BMC procedure in few seconds.

1 Like
6

Thank you, @Richard !

I only see version 02.07.00 of the BMC on the downloads page. Where did you get the 3.06 one?

7

I see, it is on the Beta Firmware page.

1 Like
8

@Richard Can I factory reset the BMC from the command line?

I saw on other websites:

ipmitool raw 0x32 0x66

or something similar, with different hex values.

9

Yes, it can use the command to do factory reset, but a little different, it should be like following command

ipmitool raw 0x32 0x66 1
1 Like
10

Doesn’t seem to work:

root@altrad8ud-1l2t:~# ipmitool raw 0x32 0x66 1
Unable to send RAW command (channel=0x0 netfn=0x32 lun=0x0 cmd=0x66 rsp=0xc1): Invalid command
11

Another issue that I have, and how I got here, is that when I plugin an ethernet cable in the 10G LAN RJ-45 Port (LAN1, shared NIC) port, the BMC captures it, instead of my OS. This doesn’t happen with the 1G LAN RJ-45 Port (LAN3), which is correctly captured by the OS.
I have no idea why this is happening.

Any help is welcome!

12

I got the BMC WebUI working! I ssh’ed into the BMC console and found out that the static files in /usr/share/www were gzipped. I gunzipped all of them and now I have access to the BMC’s WebUI.

But I still have the issue to use the 10gbits ports on my OS. I should open a new topic for that issue.

1 Like
13

Interesting about your NIC card, could you show me how to reproduce it.
Maybe I can try it.

15

I don’t know how to reproduce it on a machine that works fine.
I just plugged in the cable in the 10gbit NIC and attached it to a DHCP router. If I ssh into that newly assigned IP address, I get to the BMC console, just like I do when I ssh to the admin eth. In the BMC console, I can do # ip address and see 2 IP addresses. Lastly, rebooting, the first screen shows both addresses assigned to the BMC. The 1gbit eth works fine, I can use it from the OS.

I guess this behavior is controlled by the BMC and/or BIOS?

I haven’t tried a factory reset from the BMC WebUI yet, hopefully that solves it! I would like to upgrade the BMC, but I’m not sure I want to take the risk for the Beta release 3.06…

16

I had the same with Chrome.
Safari, Firefox, Vivaldi worked without issues.

17

In the BMC web console, you can disable DHCP for the shared 10G interface.

1 Like